Sales Investigation

Hello Friends.

I am the owner of Mr. Gutter of Huntsville Alabama.  After years of selling I have been  Investigating my sales techniques I have found out some great points.
The key to sales is Sell yourself get the customer in the comfort zone,  sell your company,  and then sell your product,  RIGHT!! Well I this is what I have been doing for years,  I get to the house I talk about there dog there yard maybe there garden,  the sports car in the front yard,  I talk and talk then give them a price say well you ready to get it done?

WRONGE !!!!

After reading lots of books about sales, I have tried it every way possible and every technique's there is out there I have learned a simple processes that works.

        Ask Questions

Yes ask question even the dumb questions. Let me give you  some examples of what I am saying,  Ok I am going to try to sell you a car,

You the sales person start going off about what kind of cars we have on the lot we have this one and that one and this one has leather this one has a TV system for the kids this one has this and that and this.
Well you get the point.
So the couple leaves and says well we are going to look some more do you have a card so we can get back  with you { Sales person} so he gets there information and says if I get any other cars in I will give you a call.

So the car sales person calls back and ask them if they have found a car yet the couple says yes one just like what we where looking for one good on gas and has a 100 Mile warranty.

So the hole time all they where looking for was a car good on gas and has a great warranty the car sales person never ask them this question,  if he would have I am sure he would have made a sale the customers did not care about leather a TV in the back seat of what ever else the car sales person had to say.

Just a car good on gas and has 100,000 Mile warranty.

So ask a lot of questions make notes on what the customer tells you they want and what they are looking for. The key is to know what they want and what they need. If you just concentrate on the things they are after you will make a sales because you are fulfilling there needs.

Lots of times when you ask questions they will sell the product to them selves,  this is a great way to make a sale I call it indirect selling.

Example: Customer tell you we need this and this and this, You listen  [Yes Listen] and then one hour later you say to the customer remember you needed this and this and this. Well I have this and this and this for you and you are going to love it. You will never have to worry bout this again.

So just remember ask questions over and over again even though you may want to talk small talk or just start talking about your products or your services see what the customer wants and fill that desire they are after and your close ratio will improve.

Ask questions ask questions  and ask questions, this is key part to making a sale.

Thanks

Stripes On My Gutters

 Its late you go to bed you wake up grab a cup of coffee go walk out side think of things you are about to do for the day and look up to see lines going down your gutters.

You think for a minute then walk back inside get ready for work get in your car and back out the driveway as you pull out you look up still strips on your gutters, well you think hmm it will go away.
You drive home from work and still you see stripes on your gutters.

So what is this stripes down the gutters well, lets take for example a cold glass of water it sits on the table for a while after times passes a little it begins to sweet or condensate well this is exactly what is happening to your gutters condensation happening cleaning one line where it runs down the face and leaving the other spot dirty.

How do you clean this?

Well there is a way but it will always come back to haunt you it all depends on the geographical location of your home also the amount of trees you have how shaded your home is how much pollen and sap comes off the trees.

Sap will build up on the exterior of the trough of the gutter and the will run down the face of it cleaning a strip every morning and ever night if its in the shade this can happen lot more often as it is in a cooler section of the home


How to clean this well this is not easy I would suggest using one cup of bleach to 5 gallons of water adding some dish detergent and using one cup of vinegar mix together get a nice brush scrub it on let it sit and wash it off.

In some cases if you have waited to long the paint on your gutters will be stained and will not come clean even if you paint over this it will come through the paint and come back it is an endless battle.

I would also suggest the next time you install new gutters to use a powder coated gutter this will stop this problem of the paint being stained and not coming clean but you will still have to clean your gutters at least once per year.

Thanks I hope this was helpful if you have any other questions just email Mr Gutter USA


Thanks see you soon